Shipping Information

Shipping Costs:

USA:

We charge a flat rate shipping fee within the USA of $25 for cymbals. We will ship within 24 - 48 hours of receiving your order for 'instock' items. Before placing your order please check in with us at info@redcymbals.com to ascertain whether what you want is in stock*

*Sometimes the cymbals you want won't be immediately available and they might take 4-5 weeks to make in Istanbul and ship to you. We will let you know right away if this is the case.

INTERNATIONAL ORDERS (outside of the USA)

Prior to ordering please get in touch to obtain a quote on shipping.

Please note: delivery estimates equate to business days. Orders are processed and sent expediently. Estimates do not include delays outside of our control however we will work hard to resolve them and ensure that customers receive their goods within a reasonable time frame.

COVID-19

Regardless of the current situation around the world we are still shipping out orders at the earliest time possible. Please allow for extra time on your deliveries. We reserve the right to extend delivery times in the event of lockdowns and delivery delays.

 

TAXES & DUTIES

Our postal charge does not include taxes or duties for international orders which may be applied by customs in the country of delivery. All payments of taxes & duties are the responsibility of the customer and usually determined on the value of your order. To avoid the awkward situation of you being charged duties and taxes please check with the relevant customs organisation as to what the charge might be before ordering.

The following links are to assist with estimating some countries' Taxes and Duties:

NZ | https://www.customs.govt.nz/personal/online-shopping/

Canada | https://www.cbsa-asfc.gc.ca/import/postal-postale/dtytx-drttx-eng.html

UK | https://www.gov.uk/goods-sent-from-abroad/tax-and-duty

 

TRACKING YOUR PARCEL

Once your order has been packed and left our warehouse, you will be emailed a tracking number to assist you in following the delivery of your goods.

Please note that customs have the right to delay delivery to conduct routine checks.