Shipping Information


Please note: delivery estimates equate to business days. Orders are processed and sent expediently. Estimates do not include delays outside of our control however we will work hard to resolve them and ensure that customers receive their goods within a reasonable time frame.

COVID-19

Regardless of the current situation around the world we are still shipping out orders at the earliest time possible. Please allow for extra time on your deliveries. We reserve the right to extend delivery times in the event of lockdowns and delivery delays.

TAXES & DUTIES

Our postal charge does not include taxes and duties, which may be applied by customs in the country of delivery. All payments of taxes & duties are the responsibility of the customer and usually determined on the value of your order. Orders will not be refunded if taxes and duties are not paid and you choose to not pick up your order.

The following links are to assist with estimating some countries' Taxes and Duties:

NZ | https://www.customs.govt.nz/personal/online-shopping/

TRACKING YOUR PARCEL

Once your order has been packed and left our warehouse, you will be emailed a tracking number to assist you in following the delivery of your goods.

Please note that customs have the right to delay delivery to conduct routine checks.